Frequently Asked Questions

At Paw Parent Academy, we’re dedicated to helping dog owners confidently groom their pets. Our courses are designed for busy pet parents—no experience needed! Developed in collaboration with an industry-leading groomer, our step-by-step video tutorials provide expert guidance to ensure you're learning from the very best. With lifetime access, you can learn at your own pace and give your dog the best care.

Each course at Paw Parent Academy is specifically designed for pet parents. Industry-leading groomer, Nadia Bongelli, will take you step-by-step through each part of the grooming process with detailed video demonstrations. Watch the videos often to review techniques and as always, practice makes perfect! You'll be able to confidently groom your dog in no time.

No worries! Our online dog grooming course is designed with you in mind. Our goal is to help paw parents of all experience levels to groom their dogs with confidence. You'll learn step-by-step how to safely and confidently groom your dog at home, with easy-to-follow video tutorials and printable how-to guides. We cover everything from basic brushing and bathing to breed-specific grooming techniques—so you can start with the basics and build your skills at your own pace!

Paw Parent Academy offers a 14-day Money-Back Guarantee on all course enrollments. If you decide the course is not the right fit, you may request a full refund within 14 days of enrollment. 

To request a refund, simply complete the course and email us at [email protected] with a brief explanation of why the course does not meet your expectations.

Refunds will be processed once we have verified your course completion.

At Paw Parent Academy, we’re committed to making your learning experience as smooth as possible. Our dog grooming courses are designed to be accessible on any device, whether you're using a computer, tablet, or smartphone. You can access your course anytime, anywhere, as long as you have an internet connection. 

All videos offer closed captioning to ensure everyone can follow along. If you ever need technical support, simply email us at [email protected]. 

The course is entirely self-paced, so the timeline is up to you! Paw Parent Academy offers lifetime access to your course, so you can go through the lessons at your own speed and revisit them anytime for a refresher.

You'll get lifetime access to your course with Paw Parent Academy! Once you enroll, you can complete the course at your own pace and revisit it anytime. We know that practice makes perfect—whether you need a refresher or want to build your skills over time, the course is always there for you.

Your course will provide an in-depth overview of exactly what you'll need to groom your dog. What you purchase will also depend on how much of the grooming process you want to complete. You can choose to stick to nail trims and maintenance between grooms or take on the full grooming process—it's entirely up to you!

At Paw Parent Academy, your dog's safety is our top priority! Each of our grooming courses includes dedicated lessons on safe grooming practices to ensure you’re fully equipped to groom your dog with confidence. As long as you follow the proper safety techniques outlined in the course, you’ll be well-prepared to give your pet a safe and stress-free grooming experience.

To groom your dog safely and comfortably, you’ll want to have a good grip for handling grooming tools and be able to stand for extended periods. You'll learn valuable tips on how to set up an ergonomic and comfortable grooming station that will make the process easier on both you and your pet.